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Please contact the independently-managed NUMBALUMS Shop for customer service.

Terms of Service for the NUMBALUMS Shop

Last updated August 25, 2014.

Hey Band! Hey What? Welcome to the NUMBALUMS Shop website. By using the site and associated services (collectively the “Site”), you agree to be bound by these Terms of Service. You also agree to the terms when you place an order. To the extent any additional terms conflict with these Terms, these provisions govern. References to “NUMBALUMS Shop,” “Shop,” “we” or “us” refers to NUMBALUMS Shop or NUMBALUMS generally. We may make changes to the Site and the Terms. You have the responsibility to review the Terms for updates or changes. If you don’t agree with the Terms, don’t use the Site.

Areas Covered by Terms

  • Age Terms
  • Privacy
  • Errors
  • Ordering
  • Returns
  • Shipping
  • Proprietary Rights
  • Disclaimers and Limited Liability

1. Age Terms

Okay, so we know most of you are alumni of Northwestern University, but for anyone just browsing, we provide the Site for use by individuals 13 years of age or older. If you are under the age of 13, you may use the Site only with the assistance of a parent or guardian.

Also, if you plan to make a purchase, you must be 18 or have independent legal status as only adults can make contracts and orders are contracts. Sorry if you are in NUMB and under 18, please have a “grown up” place your order.

2. Privacy

Using the Shop is subject to our Privacy Policy. Please review the policy for more information on how we collect and use your information.

3. Errors

We are human and all make mistakes, but we do try and be as accurate as possible. However, we do not warrant that product descriptions or other Site content is accurate, complete, reliable, current, or error-free. Prices and promotions are subject to change, and may vary from those offered in our stores. We cannot confirm the availability or price of an item until you place your order. Despite our best efforts, rarely an item in our catalog may not be available, the offer may have been misstated, or an item may be mispriced. For any of these reasons, we may cancel your order or we may contact you for instructions on the order.

4. Ordering

When you place your order on the NUMBALUMS Shop, we receive confirmation of your payment and then place the custom order for your merchandise. We only accept PayPal for payment.

Our order confirmation to you does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. At any time after receipt of your order, we may accept, decline, or place quantity or other limits on your order for any reason. We may impose these limits on a per-person, per-household, per-order, or any other basis. If we reject, limit, or otherwise modify your order, we will attempt to notify you using the e-mail address you provide to us. If we cancel an order or part of an order that we've already charged you for, we'll refund you the full amount of the canceled portion of the order.

5. Returns

We always want you to be happy with your purchase (just like we always want the Team to WIN), so, please, just simply contact us within 30 days of your order and we will do everything we can to make things right. Please understand that these items are custom made for us, so, we cannot refund anything, but will be happy to exchange the item, provided it is returned in it’s original, saleable condition.

Any items damaged in shipping are covered by the carrier (USPS or FedEx) and we will assist you with your claim, should the need arise. Contact us immediately! Those carriers are a bit persnickety about deadlines.

6. Shipping

All orders for merchandise are shipped via USPS Priority Mail™, unless otherwise specified.

Collectors items (including frames items) will be shipped via FedEx.

7. Proprietary Rights

All content included on or comprising the Site, including information, data, software, photographs, graphs, videos, typefaces, graphics, music, sounds, and other material (collectively "Content"), is protected by copyright, trademark, patent or other proprietary rights, and these rights are valid and protected in all forms, media and technologies existing now or developed in the future. All Content is protected as a collective work under U.S. and international copyright laws, and NUMBALUMS owns, to the fullest extent allowed by such laws, the copyright in the selection, coordination, arrangement, and enhancement of all Content. You may use the Site and the Content only for noncommercial, personal use. You must retain all copyright, trademark and other proprietary notices contained in any Site material you use, and you may not modify or alter the material, copy or post the material on any network computer, or broadcast the material in any media.

Unless we separately give you permission, you may not copy, scrape, frame, modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale, lease or rental of, create derivative works from, or in any way exploit any of the Content, in whole or in part.

The NUMBALUMS logos and other trademarks on the Site are the property of their respective owners and are owned by, licensed to, or, where required, used with permission by NUMBALUMS and may not be reproduced, copied, or manipulated in any manner without the express, written approval of the trademark owner.

8. Disclaimers and Limited Liability

THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY BEST BUY ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND HEREUNDER, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE, OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE. YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THE SITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, OR OUR SERVERS OR ELECTRONIC COMMUNICATIONS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, OR FROM ANY INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR OTHER SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES, UNLESS OTHERWISE SPECIFIED IN WRITING. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

THE NUMBALUMS SHOP IS MANGAGED EXCLUSIVELY BY THE NUMBALUMS ORGANIZATION INDEPENDENTLY OF NORTHWESTERN UNIVERSITY. NORTHWESTERN UNIVERSITY IS NOT RESPONSIBLE FOR THE NUMBALUMS SHOP OR ITS MANAGEMENT.

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The NUMBALUMS Shop is independently managed by the NUMBALUMS. Please contact the NUMBALUMS for shopping assistance.